Privacy Policy

1. Data controller

Axia Real Estate Investments (“Axia”)
Website: axiainversiones.com
Email: hernandez@axiainversiones.com
Phone/WhatsApp: +57 313 426 6381.

Axia processes personal data in accordance with the Act No. 1581 of 2012 and its regulatory decrees in Colombia. For users in other countries, we apply equivalent protection principles (e.g., GDPR) where applicable.

2. Data we may process

Identification and contact: name, email, phone number, country/city.
Investment interest: destination (Colombia / Punta Cana), reference budget, property type, messages in forms.
Browsing data: IP address, device, browser, pages viewed, time spent on site (cookies/similar technologies).
Additional documentation that you freely send us during the consultation (e.g., receipts or documents to assess feasibility), treated as confidential.

We do not request sensitive data unless it is essential for a service requested by you; in this case, we will inform you of the purpose and ask for your express authorization.

4. Legal basis

Consent of the holder.
Pre-contractual/contractual measures (when you request advice or a quote).
Legitimate interest (safety, service improvement).
Legal compliance.

5. Rights of data subjects

You can access, update, rectify, and delete your data; revoke your consent; request proof of authorization and information about how your data is used.

6. Procedure for exercising rights

Write to us at hernandez@axiainversiones.com o al +57 313 426 6381 con: data-start=»2561″ data-end=»2564″ />nombre completo, número de contacto, solicitud concreta (acceso, rectificación, supresión o revocatoria) y medio de respuesta. data-start=»2690″ data-end=»2693″ />Plazos legales en Colombia: consultas en máx. 10 días hábiles y reclamos en máx. 15 días hábiles.

7. Processors, transfers, and recipients

We may share data with providers (hosting, analytics, messaging, automation, customer service) under confidentiality agreements and data processing agreements. In the case of international transfers, we apply appropriate safeguards.

8. Security

We implement reasonable technical and organizational measures (access control, encryption in transit, backups). No environment is 100% foolproof; we will notify incidents in accordance with the law.

9. Conservation

We store data for as long as necessary for the purposes described or as required by law. We then securely delete or anonymize it.

10. Minors

The site and our services are intended for persons over the age of 18. If we identify data relating to minors without valid authorization, we will proceed to delete it.

11. Changes to this policy

We will publish any changes on this page with a new effective date.